The Cost Allocation tab displays all credits, discounts, refunds, and marketplace charges received by the MSP, allowing for easy review and assignment to end customers. It enables manual or scheduled assignment of finances specific to accounts, ensuring accurate billing and reducing manual errors. This functionality is designed to save significant time and effort compared to manual reconciliation.
Use this tab to creating custom line items for credits or charges, which appear in the final bill and cost dashboard for customers. You can streamline the monthly billing process, helping MSPs quickly allocate financial adjustments and export reports for invoices.
Note: There is a restriction for the billing periods - assignments can only be made after the current billing period ends.
The Cost Allocation tab has the following four capabilities:
Credits and Discounts - Credits and discounts received by the MSP are centrally tracked and must be fully allocated to customer accounts through custom line items for accurate and transparent billing.
Marketplace Charges - Charges incurred by the MSP on behalf of customers can be reviewed and assigned as full or partial discounts to customer bills using custom line items.
Support Charges - Charges billed to the MSP can be reviewed and selectively passed on to customers or absorbed by the MSP, managed through custom line items.
Custom Line Items - Allows MSPs to manually add credits, discounts, or charges to customer bills, ensuring accurate cost allocation and visibility in the final invoice.