Customer Support Portal

How To Use the MontyCloud DAY2 Features 2

• Understanding MontyCloud DAY2 Platform User Roles
• How do I access and manage all my Inventory?

Onboarding MontyCloud Day2 10

• Understanding Onboarding MontyCloud Day2
• Planning and Preparing Permissions
• Onboarding the Management or Standalone Account
• Onboarding an AWS Organization Member Account
• Configuring the Account Settings

View all 10

User Management 3

• Understanding User Management
• How to Create a New user
• Editing and Deleting the User Information

Tenant Management 4

• Reviewing Tenant Permissions
• Creating a Tenant
• Connecting Cloud Accounts to Tenants
• Assigning Users to Tenants

Well Architected Framework Review 15

• Understanding Well Architected Framework Review
• Reviewing the Pre-Assessment Checklist
• How To Create A Review
• How to use the Overview Tab
• How to use the Assessment Tab to Analyze Workload Information

View all 15

Permissions 2

• DAY2 AWS IAM Permissions
• DAY2 Azure Permissions

Support 3

• How do I report a bug or file a suggestion to Montycloud from DAY2 platform?
• All that you need to know about MontyCloud's Helpdesk
• How do I create a Support ticket from Helpdesk portal?

Server Management 4

• Can I take a backup of my instance before patching?
• DAY2 Managed Instance - Troubleshooting
• How do I scan/patch my instances via MontyCloud?
• How do I view logs of previous remote console sessions?

DAY2 Bots 1

• DAY2 Security Bot - Severity definition

Reporting 1

• How do I create a compliance report for all of my instances?

Blueprints 1

• How do I launch a blueprint?

Single Sign-On 7

• Single Sign-On in DAY2 (Overview)
• How to integrate with Azure Active Directory (AD)
• How to use service provider SAML 2.0 Metadata
• How to retrieve your Azure AD SAML 2.0 metadata
• Verifying your domain with DAY2

View all 7

File Storage 1

• How to use DAY2 File Storage

Connectors 2

• How to enable MontyCloud Audit Event logging in AWS CloudTrail Lake
• How to configure the DAY2 Jira Connector

Assessments 2

• AWS Well-Architected Lens Update (April 9, 2025) - Support Article
• How to initiate a Well-Architected Framework Review

Onboarding (Legacy) 2

• How to disconnect AWS account from MontyCloud DAY2™ platform
• How to connect an AWS Organization to MontyCloud DAY2

Opportunities Report 3

• Understanding the IAM Optimization Report
• Summarizing the IAM Cost Optimization Report
• Generating the IAM Optimization Report

Working With AWS Billing Conductor 19

• What is the AWS Billing Conductor?
• What are the advantages of using ABC?
• Understanding the MontyCloud ABC Interface
• Salient Features of MontyCloud and AWS Billing Integration
• Reviewing Key Aspects of Credits for MSPs

View all 19

MontyCloud DAY2 CloudOps Dashboard 10

• Navigating the CloudOps Dashboard
• Analyzing Cost Parameters
• Reading Analytics in the CloudOps Dashboard
• Consolidating Data using the CloudOps Dashboard
• Managing Inventory from the CloudOps Dashboard

View all 10

Using the Service Catalog 5

• Understanding the Service Catalog
• Impact of Service Catalog Functionalities on MSPs
• How to Access the Service Catalog Page
• Understanding Blueprints
• Navigating the Execution History Tab