Customer Support Portal

Support 3

• How do I report a bug or file a suggestion to Montycloud from DAY2 platform?
• All that you need to know about MontyCloud's Helpdesk
• How do I create a Support ticket from Helpdesk portal?

Onboarding 6

• How to connect your first AWS Account to MontyCloud DAY2
• How to setup cost summary insights
• How to disconnect AWS account from MontyCloud DAY2™ platform
• How to connect an AWS Organization to MontyCloud DAY2
• Required Permissions to connect Azure Subscription onto the MontyCloud DAY2™ Platform

View all 6

Permissions 2

• DAY2™ AWS IAM Permissions
• DAY2™ Azure Permissions

DAY2™ Bots 3

• DAY2™ Compliance Bot Prerequisites
• DAY2™ Security Bot Prerequisites
• DAY2™ Security Bot - Severity definition

User Management 2

• How do I create a User?
• How do I delete a User?

Server Management 4

• Can I take a backup of my instance before patching?
• DAY2™ Managed Instance - Troubleshooting
• How do I scan/patch my instances via MontyCloud?
• How do I view logs of previous remote console sessions?

Reporting 1

• How do I create a compliance report for all of my instances?

Blueprints 2

• How do I launch a blueprint?
• Monthly cost estimate of a Blueprint

Single Sign-On 7

• Single Sign-On in DAY2™ (Overview)
• How to integrate with Azure Active Directory (AD)
• How to use service provider SAML 2.0 Metadata
• How to retrieve your Azure AD SAML 2.0 metadata
• Verifying your domain with DAY2

View all 7

File Storage 1

• How to use DAY2™ File Storage

Connectors 1

• How to enable MontyCloud Audit Event logging in AWS CloudTrail Lake

Assessments 1

• How to initiate a Well-Architected Framework Review